Having issues with your Slush Pool account?
You can easily download the history of your payouts, rewards and even activities in standard CSV and JSON formats — comfortably readable by both humans and machines. To do so, visit one of the mention...
Stop mining on your old account and start mining with a new account. The important thing is to change the passwords on both your Slush Pool and email accounts. Also, you should change your password fo...
No, currently it is not possible to setup mining subaccounts. You can, however, create multiple Slush Pool accounts, even using the same email address. The only disadvantage is that you have to logout...
To share the access to your account, go to Settings -> Access Profiles, create a new profile and set its password and specify its level of permission. Choose between granting full access or just read-...
We recommend that you check the spam folder/black list in your email account. There is also an option to resend the email in the settings (in the case of a confirmation email). If the problem persists...
It means your account has not been activated. Please check your inbox and spam folder because you should have received an email which contains the activation link. If you have not received the activat...
Please reset your password here: https://slushpool.com/password-reset/ The username will be sent to your email address along with the password reset link....
Changing the username is currently not allowed. You can, however, create a new account with a different username under the same e-mail address. It's possible to have multiple accounts registered with ...
Unfortunately, we can not recover deleted accounts. In the case that your account was either deleted automatically or by your own action, please consider your unclaimed reward balance as a donation to...
As a security precaution, it is possible to lock your current payout address, so it cannot be changed by anyone who gains access to your pool account. However, once you lock your payout address, pleas...