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Why is my payout delayed?

For security reason pool uses two wallets – hot and cold.

The funds immediately available for payouts are kept in a hot wallet. This wallet has quite a low balance for security reasons and when it becomes empty, the pool administrator has to load it from the cold storage – a highly secured offline computer keeping pool's coins.

Since this process cannot be automated and only very limited number of people has access to the cold wallet, it can introduce a few hours delay in sending the reward to user's wallet.

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  1. Adam

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